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Introduction

Welcome to NOYA ("we," "our," or "us"). By accessing or using our website, placing an order, or interacting with any of our services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.
If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting on this website. Your continued use of the website following any changes constitutes your acceptance of the modified Terms.

Eligibility

You must be at least 18 years of age to use our services or make purchases on our website. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts.

Account Registration

To access certain features of our website, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Products and Services

Product Descriptions

We strive to provide accurate descriptions, specifications, and images of our furniture products. However, we do not warrant that product descriptions, colors, dimensions, or other content on the website are accurate, complete, reliable, current, or error-free.

Pricing and Availability

All prices are shown in US Dollars and are subject to change without notice. We reserve the right to modify or discontinue any product without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of any product.

Custom Orders

For custom furniture orders, additional terms may apply. Custom orders may require deposits, have extended delivery timeframes, and may not be eligible for returns or cancellations. Specific terms for custom orders will be provided at the time of purchase.

Orders and Payment

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or problems with your payment method.

Payment Methods

We accept [list payment methods, e.g., major credit cards, PayPal, etc.]. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including taxes, shipping, and handling).

Taxes

Sales tax will be applied to your order based on the applicable state and local sales tax rates of the delivery address. We collect sales tax in states where we have a physical presence or where required by law.

Shipping and Delivery

Delivery Areas

We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer service.

Delivery Timeframes

Delivery timeframes are estimates only and are not guaranteed. Factors outside our control, such as weather conditions, carrier delays, or custom manufacturing requirements, may affect delivery times.

Inspection Upon Delivery

You are responsible for inspecting all furniture upon delivery. Any visible damage should be noted on the delivery receipt and reported to us within 48 hours of delivery.

White Glove Delivery

For select furniture items, we offer White Glove Delivery service, which includes delivery to your room of choice, assembly, and packaging removal. Additional fees may apply for this service.

Returns and Refunds

Return Policy

You may return most furniture items within 30 days of delivery. Custom-made, clearance, or final sale items may not be eligible for return. All returns must be in original condition, unused, and with original packaging.

Return Process

To initiate a return, please contact our customer service. You will receive return instructions and a Return Authorization Number, which must be included with your return.

Refund Processing

Refunds will be issued to the original payment method. Processing times for refunds may vary depending on your payment provider. Shipping charges and delivery fees are non-refundable unless the return is due to our error.

Damaged or Defective Items

If you receive damaged or defective furniture, please contact us within 48 hours of delivery. We may request photos of the damage to process your claim. Depending on the circumstances, we may offer repair, replacement, or refund.

Warranties

Manufacturer's Warranty

Most of our furniture products come with a manufacturer's warranty. Warranty terms vary by product and manufacturer. Detailed warranty information is provided with each product.

Limited Warranty

In addition to any manufacturer's warranty, we provide a limited warranty that the furniture you purchase will be free from defects in materials and workmanship under normal use for a period specified in the product description.

Warranty Exclusions

Our warranties do not cover damage resulting from improper use, accidents, modifications, or normal wear and tear. Warranties are void if the product has been repaired or altered by anyone other than an authorized service provider.

Intellectual Property

Ownership

All content on our website, including text, graphics, logos, images, product descriptions, and software, is our property or the property of our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include the right to: (a) resell or use our content commercially; (b) distribute, publicly perform, or publicly display any content; (c) modify or otherwise make derivative works; or (d) use any data mining, robots, or similar data gathering methods.

User Content

Submission of Content

By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Prohibited Content

You agree not to submit content that is unlawful, threatening, defamatory, obscene, invasive of privacy, or otherwise objectionable. We reserve the right to remove any content at our sole discretion.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [YOUR FURNITURE STORE NAME], ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS WEBSITE OR OUR SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE PURCHASE THAT GAVE RISE TO SUCH LIABILITY.

Indemnification

You agree to indemnify, defend, and hold harmless [Your Furniture Store Name], its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without giving effect to any principles of conflicts of law. Any dispute arising from or relating to these Terms or your use of our services shall be brought exclusively in the state or federal courts located in [Your County/City], [Your State].

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies or guidelines referenced herein, constitute the entire agreement between you and [Your Furniture Store Name] regarding your use of our website and services.

Contact Information

If you have any questions about these Terms, please contact us at:
Noya
support@noya-store.com
+1 (888) 456-6692

Last Updated

These Terms of Service were last updated on 30.03.25
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